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Zond
Some of our templates...
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Intent clustering
Understand the types of requests your users have by clustering similar conversations together.
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Frustration detection
LLMs can be really frustrating when they don't understand your users. Detect and track this.
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Power user detection
Some people ask LLMs for really complicated and weird things. Find them!
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Conversation completion tracking
Track the completion of conversations, and find the places users get stuck - and why.
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Confidence tracking
We use logprobs to help you understand where the LLM is confident versus unsure.
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Split by company or user
All templates can be split by company or user to understand the success of customers.